eBay Selling Strategies: 4 Ways To Improve Your DSRs By Andrew Kim | Posted September 3rd, 2008
Is improving your DSRs at the top of your list of eBay selling strategies?
If you’re not averaging 4.7 across the board, it should be.
It’s never been more important you score top stars in all of the four areas related to an eBay transaction: "item description," "communication,""shipping times," and "shipping charges." Otherwise your listings just won’t get the exposure they deserve under eBay’s Best Match Search.
Most eBay sellers score high in the first two areas, but fall short in shipping. Shipping time can be especially difficult because some buyers transfer dissatisfaction with the post office to your DSR score!
But there are steps you can take to prevent this from happening.
Here’s our top four eBay selling strategies for taking charge of your Shipping Time DSR:
- Get your item in the mail fast. To help you speed up the process, create a streamlined shipping area. All you really need is a table and shelving unit to drastically cut down on the time it takes to package your items.
- Give your buyer a postal "play by play." Be generous with your shipping time estimates. Then when their item arrives early, they’ll be pleasantly surprised. Then let your buyer know where their item is at every stage during the shipping process: when you’re going to ship, after you do ship, and during if you know where it is! Follow up with them after a few days to see if they’ve received their item yet.
- Ship with a service that offers tracking. Depending on the item, you may want to ship through a service that allows you to track the item’s whereabouts. Then you can let the buyer know where their item is at any time.
- Get delivery confirmation. Some shipping services will let you know when the package has arrived; for example, when using a PayPal label with the US Postal Service for Priority Mail and Express Mail packages. Just look into your local shipping services to see if they offer this option.
Use these eBay selling strategies to ensure top marks on your eBay shipping time DSR… and get the extra exposure your business needs to be a success.
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